How To Book A Car With Us:
Please read carefully in order to obtain JetSet Transportation as your transportation provider.
- The Department of Health contracts with two Transportation Managers:
Medical Answering Services, LLC and LogistiCare Solutions, LLC
- We are currently only working under Medical Answering Services, LLC. Please subscribe below in order to be notified via email of when we expand our services to LogistiCare Solutions, LLC.
- In order to receive non-emergency medical transportation, “A determination that payment for transportation is essential in order for a Medicaid enrollee to obtain necessary medical care and services, and that the Medicaid Program accepts conditional liability for payment of the Medicaid enrollee’s transportation costs“ must be made (MedAnswering).
HOW DO MEDICAID ENROLLEES OBTAIN TRANSPORTATION?
In concurrence with the New York State Department of Health:
1) The enrollee or their medical provider must contact the appropriate transportation manager to request transportation. If you would like JetSet Transportation to be your transportation provider of choice, please click here to be taken to MedAnswering‘s website where they will also help enrollees ensure they are eligible for non-emergency transportation and set up the appropriate transportation mode for you.
- The Department of Health´s policy requires 3 days´ notice for non–urgent trips. Every effort is made to assign trips made with less than 3 days´ notice, as available transportation options decrease as vendors shore up their daily trip rosters.
- Urgent trips and hospital discharges are not subject to the 3–day window, and are considered priority
- The transportation manager reviews the enrollee´s information to:
- Ensure that the enrollee has appropriate Medicaid coverage
- Assess the appropriateness of the request (i.e., is the request for transportation to a Medicaid–covered service?)
- Assess the medically necessary mode of transportation
- Verify enrollee´s address and suggested pick up time
- Verify destination address, location within the facility, as well as time of appointment
What is Non-Emergency Medical Transportation (NEMT)?
States are required under federal regulation to assure necessary transportation for Medicaid beneficiaries to and from medical services.
In concurrence with the New York State Department of Health:
“Medicaid transportation is a federally–required State–Plan–approved service managed and administered by the Department of Health to ensure that enrollees have access to approved medical services. The Department of Health contracts with professional transportation management companies to manage non–emergency fee–for–service transportation. Most transportation services are provided by Medicaid–enrolled service providers who are reimbursed by the State.”
Non-emergency is defined as ”necessary in order for an enrollee to access medical care”.